Get help with Glimpze.
Email support@glimpze.io and tell us what you were trying to do and what happened.
Help us help you.
What to include
Your Glimpze account email, the project, what you were trying to do, roughly when it happened and your timezone, and any error message or operation ID you saw.
What to leave out
Never send passwords, API keys, access tokens or one-time codes. Share customer details only when they are needed to solve the problem.
Help with the MCP connection.
For ChatGPT, Claude and other assistants connected to Glimpze.
Sign-in required or connection expired
Reconnect through the Glimpze sign-in page and review the projects and capabilities you share.
A project or tool is missing
Check which projects and capabilities you chose and your current role. Reconnect to change what you share; a denial never grants broader access.
A change was rejected as stale
Something changed after it was read. Read the current state, then prepare the change again.
A timeout or an unknown outcome
Check the existing operation before trying again. Repeating a request with a new retry key can act twice.
Billing, live calls or credentials
Use the signed-in Glimpze app for subscription management, live-call controls and credential entry.